They both use an insulated storage tank jacket made of steel, with insulation between the storage tank and the tank jacket to reduce heat loss of the heated water. Does it sound like a low rumbling or popping noise? Wednesday night I heard a loud "pop" like a dish had fallen and broken. You might need to replace the anode rod in the tank. I can light the pilot after brushing grate but stoppage reoccurs. Once again, corrosion of the anode rod or the inside of the water tank itself is usually to blame. Our brand new gas water heater makes a bell like humming noise. If you smell a rotten egg smell, it’s possible it’s only a chemical reaction in the water but to be sure, I’d call a plumber asap! Changes in water quality Check online or call your local water plant to see if there have been any recent changes in water quality. Probably the most fundamental and obvious complaint about a water heater, this has an equally fundamental solution. There is a 1.7 volt electrical charge transmitted to the copper piping due to wires being run side by side from the panel to the water heater along with other house wires. Help please…since November having problems with furnace firing frequently with minimal to no water use..4 minutes or so it runs..we do not have problems with water temp or running out of hot water except at end of baths. (Click to jump to GAS water heater problems). Richmond Water Heater Installation Manual. If it was the drain valve, it would be leaking constantly. The unit was available in 40, 50, 60, and 75 gallon tall and short capacities. We also invite you to check out our stellar reviews to see why we are a leading choice for plumbing service in and around the Short Pump and Richmond, VA, areas! Troubleshooting; Home » Brands » Richmond Water Heaters Review. If you believe you have a leak near the top of your electric water heater, it could be one of a few things. You can call Richmond Water Heaters at (770) 351-3000 phone number, write an email, fill out a contact form on their website www.richmondwaterheaters.com, or write a letter to Rheem Manufacturing Company, 1100 Abernathy Road, Suite 1700, Atlanta, Georgia, 30328, United States. It’s possible you may have an issue with the thermostat or gas control valve. Previous tank never fail in 13 years. If the vial has burst, you will need to wait for a new vial to be shipped. Troubleshooting a problem is essentially a process of elimination so work your way down the list until you find the issue that most resembles what you are experiencing. When taking a shower – the water is hot and very slowly looses temp. Turn off the breaker to the water heater's circuit in the service panel. I have never had to think about a water heater for nearly 30 years. Brendan. Unfortunately, the only way to get noticeably higher hot water pressure is to switch out to the newer 3/4-inch piping that’s used in today’s homes. Went to empty the tank and was already empty. Better yet, consider a powered anode rod which will get rid of the smell and last the longest. A hot water heater is one of the most important appliances in your home but often taken for granted. Since water pressure is automatically limited, the only solution is to install modern 3/4-inch piping which allows more water to flow through. Sediment, calcium-deposits, and rust inside your plumbing or sink aerators may also contribute to low hot water pressure. … read more. How does one keep the perforated grate clean on bottom of 50 gal. No matter where I turn the thermostat setting, it only gets lukewarm water to come out. Use your Rheem heater manual as a reference when performing any repairs, and make sure to use the technical support number (1-866-720-2076) whenever you’re unsure what to do. Help please. If the water is not rusty but dirty or discolored, it may be because of scale build-up on the heating elements or sediment that’s making its way into the hot water outlet. Yesterday though I was home sick from work and she showered before me and complained about the water being cooler than usual but that quote “it’s probably hot enough for you to use it.” Tonight, she tried to use our jetted tub and the tub filled with just kind of hot water. Before checking any electrical parts of a water heater, shut off the power to the heater's circuit by turning off the appropriate breaker in your home's service panel (breaker box). If it happens again there’s probably a wiring issue. Other problems may be due to improper settings, high home water pressure, or a lack of tank maintenance. My wife and I just bought a small apartment and it seems like the hot water lasts for all of two minutes. Richmond Water Heater Parts. I have the thermostats both set on 150*. Other possibilities include a bad gas valve or partially clogged vent which can cause downdrafts that blow out the pilot light. The grate allows air to enter heat chamber but gets clogged. It is not from the pressure relief valve because that goes directly out side. Free expert DIY tips, support, troubleshooting help & repair advice for all Richmond Water Heater products. 1st light is yellow and 4th and 5th li … read more Check the heat setting on both thermostats: They should be at the same temperature. Raise the temperature setting on the thermostat. If it’s broken, that cold water instead is released to the top where it mixes with the already hot water. A clogged line or dirt/deposits around the burner are often the culprit. Light to ignite the gas burner that heats the water needs replacement have it at way too hot at lowest. Thermostat or gas control valve is doing its job is to replace the safety guard from heating... 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