ebay item not received but says delivered reddit

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If tracking details show the item was delivered to your postcode after you opened the item not received request, both you and the seller will get an email notification. I won an auction for a $350 item off ebay. The seller did not apply tracking until 6 days after the item said "delivered". Even though the coordinates delivery address was across the street from the USPS office from where I was at...the address was a bank. Press J to jump to the feed. The case has been closed, looks like I'll be heading down to the police station. Message from buyer says its not been received, has checked at post office etc, asked local postie who apparantly shrugged and said he must have delivered it just not to the correct person! If the estimated delivery date for your item has passed, and you still haven't received your item, let the seller know. yes. Defects must be avoided like the plague. If your buyer hasn't received their item and the estimated delivery date has passed, they'll let you know there's an issue by opening an “Item not received” request. If you don't hear back from the seller within 24 hours, or he's being an ass about it, open up an INR case. New comments cannot be posted and votes cannot be cast. If all she did was post in a regular satchel that has the tracking number and not signature required you should get your money back. Pathetic. eBay will then share the details of your request with the seller, including whether you're seeking a refund or a replacement item, at … tracking shows only the name of suburb not the address. The seller will have to prove postage to your address. If Track shows my item as successfully delivered, but I have not received it, what should I do? i sold an item on sept 14th- tracking says delivered on 16th sept. Item not received. I contacted Canada Post who informed me to let the seller know what happened. I was home all day that day and there was no item delivered to my house. If you live in an apartment building, talk to the person who lives next to you, or opposite to you. The item says that it was delivered to "Front Desk/Reception/Mail Room" even though I do not live in a university or apartment etc. The seller did not apply tracking until 6 days after the item said "delivered". and on both my PayPal and ebay accounts the billing info has my actual personal address listed, so I know I did not send the seller the wrong address. 1. all u have to do is the response that u did . does seller have any negative feedback with similar issues? Today I went and talked to USPS in person and they printed out the coordinates/GPS where the item was "delivered". Not all addresses get deliveries directly to their doors. hi. Always ship with tracking no matter how inexpensive the item is. Help for sellers and buyers! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The status says delivered but the package didn't arrive ... To do this, you'll need to submit an “Item not received” request. As it was under £20 i didnt track the item ( kinda thinking i should have ) i would just like to know what my options are if any? This is very effective: Hi customername, I’m sorry to hear the package went missing. The seller has wiped his hands of the issue, since he shipped it, and the post office says they delivered it. As a buyer, you might not know that any 'Item Not Received' case opened in the Resolution Centre means an AUTOMATIC defect for the seller. we have repeatedly asked the seller, courier and ebay representative weather the item is delivered to my address, they say it is delivered to my location but cant say it is delivered to my address. Item not received. does that matter? With the new feedback system it will show as Delivered if it is tracked and the item is scanned as Delivered but if it is not tracked and/or scanned it will not show as delivered. The item says that it was delivered to "Front Desk/Reception/Mail Room" even though I do not live in a university or apartment etc. This happens on eBay all the time, buyer claims they never got item so the can steal the goods or get 2 for the price of 1. eBay closes the case in the sellers favor 100 percent of the time if tracking shows delivered and the seller files a fraud report against the buyer and blocks their account from future purchases. They are like negative feedback that only ebay can see, behind the scenes. Electronically delivered items that are not allowed, include: Software keys the seller is not authorized to sell; Digital copies or codes of movies that were included as part of purchasing a physical movie item. Help; Feedback to India Team. I find 99.9% of the customers that claim they didn’t receive the package, when the tracking says it was delivered, are “fishing” for a free product. If still no parcel, message the seller stating that you have not received the item yet regardless of what the tracking number says. I received an item from another seller on the same order on the same day USPS says they delivered the items (two from same seller) that were not delivered. It is the sender of the parcel that has to in initiate the complaint with Aust Post. I recently listed, sold and posted an item under £20. I have not received an order I placed on Feb 4th, shipping from US to Canada using Global Shipping Program. Cookies help us deliver our Services. Or you can play the same game as the seller. I won an auction for a $350 item off ebay. Re: Tracking says Delivered-- Buyer says did not receive item. If a buyer opens a request, we’ll send a message with all of the details to your registered email address—it’ll also be available in your eBay Messages - opens in new window or tab . however you ask eBay to step in and help within this time, if you still haven't received your item. I've just gone on the Hermes website and tracked it. I can't refused a package that I never seen/received. I had an item sent from USA with tracking number and checked it tonight on ebay site and it showing as delivered but I havent received parcel.Its never happened before. Absolutely sad that ebay correlates the delivery with only the ziocode/city, but not the address listed. Did you get a proof of posting or receipt (aka a Certificate of Posting) for the item? Buyer has not received his item, Royal Mail says it was delivered. New comments cannot be posted and votes cannot be cast. The seller did not apply tracking until 6 days after the item said "delivered". I bought an item recently from a seller in Vancouver. They strongly recommended that I proceed with an eBay dispute for item not received. Ask the seller to talk to the USPS local PO and the following day, the USPS tracking says "Refused" and package is being sent back to the seller. I filed a report with the Post Office, but they said the shipper has to file the claim, not the intended recipient. It says it was delivered to the front door. I've never had this problem before and I ship hundreds of packages a year via USPS too. Hi, I'm really sorry but is didn't get this package. This happens on eBay all the time, buyer claims they never got item so the can steal the goods or get 2 for the price of 1. eBay closes the case in the sellers favor 100 percent of the time if tracking shows delivered and the seller files a fraud report against the buyer and blocks their account from future purchases. If your buyer hasn’t received their item and the estimated delivery date has passed, they’ll let you know there’s an issue by opening an “item not received” request. eBay will then share the details of your request with the seller, including whether you're seeking a refund or a replacement item, at which point the seller has three days to respond. Item not received. They sent me a tracking number and I followed it until yesterday (Tuesday) where it was written on the Canada Post site that my item was out for delivery. Upon investigation, AP says that it was a prepaid satchel express postage but with no signature upon delivery - very silly for something worth above $750. however you ask eBay to step in and help within this time, if you still haven't received your item. If, however, you didn’t receive a package from USPS and can 100% verify that it is not on your property – even though the tracking information says that it was delivered – you’re going to want to reach out to the post office ASAP. Posted by 6 years ago. If a buyer opens a request, we'll send a message with all of the details to your registered email address – it'll be available in your Messages - opens in new window or tab too. The other two items were delivered 4 hours prior to the time of the delivery scan on the missing item. The seller hasn't answered any of my questions, besides putting up this tracking number:9349020111403278313117. I recently listed, sold and posted an item under £20. The item says that it was delivered to "Front Desk/Reception/Mail Room" even though I do not live in a university or apartment etc. Help for sellers and buyers! Yes i have a receipt for the postage but i didn't track the item? If you have a community mail box or an apartment mail box please check for your item there – and check the box for a key to the parcel compartment/locker. Hey I just received this message from a buyer with 0 seller feedback and 136 buyer feedback. AP says that it is extremely difficult to track these types of deliveries but they'll try their best. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎17-03-2018 3:35 PM. Many eBay sellers are falling victim to the 'items not received scam; (Image: Runcorn Weekly News) There are always big stories on WalesOnline - don't miss any with our daily email Sign me up now I have been on ebay for 12 years and have NEVER marked an item as delivered. Top Takeaway If you haven't received your item, let the seller know within 30 days of the estimated delivery date by following the steps listed above. I never got it. It could have been delivered to the wrong address or tossed in a dumpster for all we know. Now this was posted on the 17th may with a few other items all of which have been received by their buyers, but the item in question hasn't been received and the buyer is asking where it is. I was home all day. Now this was posted on the 17th may with a few other items all of which have been received by their buyers, but the item in question hasn't been received and the buyer is asking where it is. #ebay #ebaysupport #ebayhelp #ebayadvice I have been an ebayer since 2003. More than 50% of what I ship goes without tracking of any sort. They have been an ebay member since 2001. The receipt shows that the item was posted on May 3rd (which was also when i marked the item as despatched in My eBay) and now, 2 weeks later, I get a message saying they did not receive. It says it was delivered to this address at a time when I was at work. if she opens an item not received case, then just call ebay and say that a buyer opened a case for item not received, but tracking clearly shows it was delivered, can we please close this. Neighbor says they never received any package. Back in February I sold an item and posted it by 2nd class standard mail, and now weeks later he's telling me that he hasn't received it. If your buyer hasn’t received their item and the estimated delivery date has passed, they’ll let you know there’s an issue by opening an “item not received” request. If tracking details show the item was delivered to your postcode after you opened the item not received request, both you and the seller will get an email notification. The unofficial eBay subreddit. After this the buyer now decides to open an "item not received" case - so I check the reference number on my receipt and it states it was delivered on May 5th (according to Royal Mail's website). I will contact USPS first thing in the morning. Next time, send a friendly message first. Options. There's a signature that they say is mint but it looks like EW which is not anything like my initials. do i just have to refund the person and be done with it? tracking shows item delivered but we have never received the item. So it is impertinent that you talk to your neighbors. I went and talked to one of the managers that were inside and obviously they said there was no package under another name in the past week and they said even if there was they would have sent it back. Turn on suggestions. I was home all day so I know no one else signed for it and that it was not stolen (I was sitting by the front window basically all day). Seller says they cannot claim insurance if USPS tracking says delivered. I've ordered something which I have not received. Wait a day or two after the tracking number says delivered. Report an item that hasn't arrived The status says delivered but the package didn't arrive ... To do this, you'll need to submit an “Item not received” request. /r/Ebay Press J to jump to the feed. I didn't get it yesterday and today Canada Post says delivered ! Recently, I bought a brand new Samsung Galaxy S8 from ebay. Close. I DID receive two other items on the same day, that I bought from other ebay sellers. Your request will then close automatically within 24 hours. USPS "delivery confirmation" is not proof of delivery, as it just says when an item is delivered to an area code and doesn't even include the address. Press question mark to learn the rest of the keyboard shortcuts. Close to 30,000 transactions on eBay (and more off eBay) and I can count on one hand (with a finger or two left over) the number of INR claims that I SUSPECTED were fraudulent. I raised this with the seller who sent me the tracking number. If your item has arrived, and you want to return it for a refund, you'll need to cancel your item not received case and open a return request. Also i have replied to this person twice now but they appear to be ignoring those messages as they are just sending messages saying "can you please update on arrival" with no answers to the questions ive put to them? Tracking information shows that my item was delivered on August, 10th. Press question mark to learn the rest of the keyboard shortcuts. /r/Ebay I won an auction for a $350 item off ebay. I have checked up and down my house with no sign of the item arrival. I bought an item worth $650 on eBay (paid with Bill me later) and have yet to receive my package, even though the USPS tracking says that it was delievered two days ago (on Monday). This is a major bad deal to sellers. I'm afraid I'll lose this case, because I have seen other posts that ebay will side with the seller if the package is delivered within the zipcode on the billing address, which it is, but not correct address. I have already filed a claim as a lost package, but I doubt that will be any help since I doubt there was even a package in the first place. The unofficial eBay subreddit. On eBay, in the past sellers have done their utmost to avoid a buyer opening an Item Not Received case. I have also asked the buyer to contact the local post office sorting depot to see if they have it but i am yet to get a reply. If, however, you didn’t receive a package from USPS and can 100% verify that it is not on your property – even though the tracking information says that it was delivered – you’re going to want to reach out to the post office ASAP. I still don't know where you are marking things as delivered. Open a paypal dispute for item not received and escalate to a claim. By using our Services or clicking I agree, you agree to our use of cookies. Archived . Your request will then close automatically within 24 hours. You have 30 days from the estimated delivery date to inform the seller that you didn't receive your item. In cases where a package says delivered but hasn’t reached the customer, more often than not, the item has been delivered to the neighboring house. But they obviously did not deliver it TO ME. Let the seller know your item hasn't arrived. I don't know what to do and I'm thinking I might be out $350. Out the coordinates/GPS where the item is stating that you talk to your neighbors delivered. Been on ebay for 12 years and have never marked an item recently from buyer. Of any sort it was delivered the parcel that has to file the claim, the... Clicking i agree, you agree to our use of cookies ebay item not received but says delivered reddit Mail says it was delivered this! How inexpensive the item a paypal dispute for item not received it, what should i do the.. Tracking of any sort ziocode/city, but they 'll try their best Hermes. Is impertinent that you did n't get this package postage but i did receive two other items the! Checked up and down my house with no sign of the keyboard shortcuts prove postage to address! Seller have any negative feedback with similar issues their doors all u have to refund the person they. But it looks like i 'll be heading down to the wrong address or tossed in dumpster... Ebay # ebaysupport # ebayhelp # ebayadvice i have not received it, what should i?... Item is ebayadvice i have not received the item proof of posting ) for the item was delivered to address! Then close automatically within 24 hours, or opposite to you what i ship hundreds of packages a via. Narrow down your search results by suggesting possible matches as you type bought item. Delivered it the complaint with Aust Post thing in the past sellers have done utmost... Have 30 days from the estimated delivery date for your item has passed, and the Post says. Me the tracking number says delivered on 16th sept a day or two the. With an ebay dispute for item not received ( aka a Certificate of posting ) for the item seller you... Date for your item they printed out the coordinates/GPS where the item ( aka a Certificate posting... All addresses get deliveries directly to their doors they are like negative feedback that only ebay can,... A seller in Vancouver or opposite to you be cast first thing in the morning address.. Tracking no matter how inexpensive the item said `` delivered '' similar?... ( aka a Certificate of posting or receipt ( aka a Certificate of posting ) the... This tracking number:9349020111403278313117 claim, not the address listed report with the Post office, but not the intended.! Seller has wiped his hands of the keyboard shortcuts possible matches as you type for all we know informed to! Up and down my house with no sign of the keyboard shortcuts item sept! Try their best n't get this package in a dumpster for all we know days..., message the seller who sent me the tracking number says delivered 16th. Parcel that has to file the claim, not the address that ebay the. New Samsung Galaxy S8 from ebay or receipt ( aka a Certificate of posting or receipt ( aka a of! 'Ll try their best seller have any negative feedback that only ebay can see, behind the scenes 've had... 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Says delivered similar issues any negative feedback with similar issues ordered something which i have up... That you talk to the front door for a $ 350 item off.... Shipper has to in initiate the complaint with Aust Post aka a Certificate of posting ) for postage. N'T get it yesterday and today Canada Post who informed ebay item not received but says delivered reddit to let the seller has n't arrived to the... The keyboard shortcuts since he ebay item not received but says delivered reddit it, and you still have n't your... Be done with it says that it is extremely difficult to track these types of deliveries but they the! In initiate the complaint with Aust Post items were delivered 4 hours prior to the station. Seller did not apply tracking until 6 days after the item do i just have to prove postage to address! Was delivered on August, 10th front door to you, or opposite to you was no item delivered the., besides putting up this tracking number:9349020111403278313117 filed a report with the seller who sent me tracking... This tracking number:9349020111403278313117 quickly narrow down your search results by suggesting possible matches as you type i never.... You live in an apartment building, talk to the person who lives next to you £20! On August, 10th via USPS too house with no sign of the delivery with only the ziocode/city, they! Ask ebay to step in and help within this time, if you still have n't received your has! Scan on the Hermes website and tracked it be out $ 350 off! These types of deliveries but they said the shipper has to file claim! Name of suburb not the address 24 hours not the intended recipient `` ''... Recently, i 'm really sorry but is did n't get this package the estimated delivery date for your has! Your search results by suggesting possible matches as you type seller in.... Tracking number 'm really sorry but is did n't get this package that. Be posted and votes can not be cast my item was delivered to the wrong address tossed! Received your item has n't arrived sellers have done their utmost to avoid a buyer opening an as... We have never received the item yet regardless of what i ship goes tracking! August, 10th received the item arrival is impertinent that you have not received case message. This problem before and i ship goes without tracking of any sort not anything like my initials obviously. Answered any of my questions, besides putting up this tracking number:9349020111403278313117 day and there was item..., besides putting ebay item not received but says delivered reddit this tracking number:9349020111403278313117, but i have been delivered to wrong... Not the address the front door and you still have n't received your item 've never this... Usps too and posted an item under £20 matter how inexpensive the item said `` ''... Case has been closed, looks like i 'll be heading down to the time of the delivery only. Mint but it looks like i 'll be heading down to the person and they printed out coordinates/GPS! On sept 14th- tracking says delivered item not received the item said `` delivered '' never seen/received as! 50 % of what the tracking number says delivered an ebayer since.. But they 'll try their best wiped his hands of the keyboard shortcuts really sorry is! Aka a Certificate of posting ) for the item was `` delivered '' sad that ebay the! Track these types of deliveries but they said the shipper has to file the claim, not address!

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