Cancel booking. Yes! Dover-Calais-Dover and Dover-Dunkirk-Dover: complementary meal until 31/12/21. Please check availability at your chosen hotel and then change your booking: Through our website: you will need to cancel your original reservation before making a new one Through the hotel directly: you can find contact details on the hotel's description page For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. We recommend booking an option with free cancellation in case your travel plans change. A release number is the unique booking identification number. Edit credit card details. Using your email address and the Direct Ferries reference number found on your confirmation email, sign in to view, amend or cancel your bookings. Can I get a credit note for my DFDS Seaways booking? Make a request. Change guest details. Depending on the property's policy, you can do the following: Change check-in/out times. Change room type. Add a room. Tried to contact you to change my booking but this has proved impossible! We recommend booking an option with free cancellation in case your travel plans change. My Account. Find DFDS Seaways timetables, ferry tickets and book DFDS Seaways crossings online with www.directferries.com DFDS Seaways Having provided passenger ferry services for more than 150 years, the business now has a fleet of ships considered to be one of â¦ I wish to amend my ferry crossing but you just send generic emails and there is no contact number-dreadful service and an Extremely angry customer hear Useful. We recommend booking a free cancellation option in case your travel plans need to change. So most likely, any change would result in a 10GBP charge. Share. In order to identify your booking at the port, the driver has to show the release number. Change dates. Select bed type. Check the exempt countries list immediately before you travel as this list can change at short notice. If you donât book a flexible rate, you may not be entitled to a refund. Read more Check your booking conditions. The booking, including our trailer, cost us over £800 and we will struggle to go next summer if we can't be rescheduled. You can make changes to your booking from your confirmation email or at Booking.com. Add a meal. If you donât book a flexible rate, you may not be entitled to a refund. Read more Please check your booking conditions. It is a legal requirement that you wear a face covering on public transport in the UK. One lesson here is that you are always better to book directly with the ferry company and don't think I'll ever book with directferries.com again. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. If you have entered you mobile number when you booked you will be updated by SMS if anything changes, but you can also check the latest information regarding DFDS Travel updates here. If you already made a booking, I would recommend you to try the amendment tool right away and try to simulate your changes, to see if you can actually amend your booking and if they charge you any extra. You can find the release number in the booking confirmation e-mail and in "Manage Bookings" once your booking has been approved (1). Read more Check your booking conditions. You've already flagged this A.Donhou 1 review. For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. A quick and easy service thank you. Reply. COVID-19 Information Click here to visit our dedicated page for further information on the COVID-19 situation, including vouchers, cancellations, refunds and sailing changes.